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Warranty Support & Return Policy

Warranty Support and Return Policy

Most of the items available at Solar Technology Group come with warranties. Warranty terms and conditions vary depending on the manufacturer and product type. On average, solar equipment comes with the following warranties:

Solar Panels

• 25 year performance warranty•.10 year equipment warranty

Solar batteries

• 5 year warranty for lead-acid batteries • 10 year warranty for lithium-ion batteries

Inverters

• 12 year warranty

Charge controllers

• 5 year warranty

Return Policy

Products purchased on stg-nation.com may be returned within 14 days of the receipt. Before returning products, it is necessary to contact our Return Merchandise Authorization department to obtain a written authorization and an RMA number, which must be included and visible on the return shipment.

NOTE: We will only pay for the return shipping if the order issue was caused by Solar Technology Group.

Products purchased on stg-nation.com may be returned within 14 days of the receipt. Before returning products, it is necessary to contact our Return Merchandise Authorization department to obtain a written authorization and an RMA number, which must be included and visible on the return shipment.

NOTE: Clearance items and items received in a non-resalable condition are not eligible for refund.

If you have any questions regarding the return process, please contact Solar Technology Group representative at 954 779 0908 (toll-free) or email us using the form below.

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